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How Might Humans Interact with Robots

TitleHow Might Humans Interact with Robots
Publication TypeConference Paper
Year of Publication2001
AuthorsNorman D
Conference NameKeynote Address to the DARPA/NSF Workshop on Human-Robot Interaction
Date PublishedSept
AbstractIn developing understanding of how humans interact with robots, we can draw our lessons from several disciplines: 1. Human-Computer Interaction 2. Automation in such areas as Aviation 3. Science fiction, e.g., Asimov's 4 laws of Robots 4. Computer-Supported Cooperative Work 5. Human Consciousness, Emotion and Personality All of these areas are valuable, but each stresses a different aspect of interaction so, in the end, we must draw lessons from all. In the case of robots, it turns out that although all these teach valuable lessons, they aren't enough: we still need more. We really should assume that they will not be autonomous, but rather cooperative, acting more like a team member than an autonomous, independent device. Finally, if we truly want intelligent behavior, with intelligent interaction, we must endow our devices with metaknowledge and meta-communicative skills, the better to interact. Consciousness and self-awareness play a critical role: indeed, the meta-cognition afforded by these attributes are essential for human problem solving and communication. Asimov's laws could not be applied without a higher-level of awareness.
Posted by mickwalters on Thursday, 19 February, 2009 /

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